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Further to designing, developing, and implementing software
applications and business solutions, Rumtek Technologies also serves its clients as a support partner. Rumtek
Technologies takes care of ongoing
technical support for all the project implementations and
deliveries. This service is extended to the customized
software solutions, applications, and product customizations
and enhancements. We have a team of support personnel who
hand hold a client right from a project implementation stage
to incident based technical support on an ongoing basis. Our
clients also have an option of hiring a fulltime technical
support personnel to provide product support to their end
customers. |
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Technologies provides:
• E-mail Support
•
Telephonic Support for critical
incidents
•
Remote trouble shooting for critical
issues like server errors
•
On-site support |
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